Returns,Refund & Cancellation

Returns,Refund & Cancellation:


15 day return policy Our 15-day No Questions asked Return Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange, within 15 days of the date. Yes, It's that simple. We can only accept the product without custom engraving, in its original condition and with the certification.

Notes#

15 days returns is applicable only on the products whose individual value is equal or more than 300 rupees.Returns policy is not applicable on the following products/conditions:

Promotional Products

Offer Products

Discount products

Festival offer products

Customer purchased the products and applied "coupon" codes

For ‘Return shipping’ customers are responsible for return the products through any safe delivery channels & customers has to pre-paid money in full for return shipping charges. No jewbang.com courier partners/direct persons will come to customer/users premises for Return policy.

Customer/users can return the products to Jewbang.com by using the jewbang.com registered address(as mentioned under ‘contact us’ section with correct information) by using any shipping/delivery channels. Customers have option to provide your valuable feedback/suggestions during Refund/cancellation/exchange through email/SMS/phone calls/fax or by using feedback section present in our website.

Returning the products is allowed when customer has to give the products in original condition,colour,with default features, with tamper proof courier, with exact order id, with exact order confirmation bill. Return policy is available within 15 days for any product in the store from date of Ordering date

Once your returned item is received by Jewbang.com, your refund or new item will be processed shortly and refund money will be credited in your account within 15 -20 days(from return received date of any products)

Customers can cancel their orders after purchase via different channels like in online itself, calling to customer care phone numbers, through email(mentioning subject line –Order cancellation).

Customers can cancel their orders only within 2 days from the order confirmation date(Ex: If the order confirmation date is january 1st,2013 then customers can cancel their order on/before 3rd January,2013) in all channels(COD,Buy n return,Online,through customer care call centres,emails,Fax) – i.e; Customers should cancel their orders before shipping only.

Customers should cancel their orders only through phone or email but this facility is not available in online(jewbang.com).

No charges will have to pay by the customers for cancellation of any products in all channels(COD,Buy n return,Online to jewbang.com.

Cancellation is not acceptable after  2 days from Order confirmation date